Working with Airship to date has been a real eye opener to the world of Data. I had used the last 15 months to take stock and look at my business and re-evaluate what is important to my ambitious growth plans. Everything came back to DATA!! This is just the start of an exciting journey with an industry leader.

Since moving to Airship, we now have a much clearer picture of how and when our customers are visiting our venues. Having all our data from our integrations in one place is an absolute game changer. Also a shout out to the most helpful and friendliest customer service team around.

After looking at possible CRM solutions we decided that Airship was the one for us because of it’s capability, dashboard facilities and it went alongside of vision for what our strategy is over the next 3 years. My experience of the team has been fantastic, they are supporting us in delivering our vision for customer retention and loyalty. Driving return custom based on our ladder of loyalty model is very important to building a strong business and Airship is really helping deliver this. We also use Toggle for our online shop selling gifting and experiences, it is so user friendly and integrates with our websites seamlesslyAny other notes.

The MOT with Amy and Nathan was a huge turning point in our Airship journey and really helped to lay a foundation of insight and illustrate the opportunities at hand; opportunities that were too prosperous to ignore! This service totally influenced the pivot of our focus to direct marketing, and we’ve seen nothing but promising results ever since – particularly with (quite unbelievable) open rates and click rates. It feels as though we’re building a real presence in the inbox and it’s given us a space to explore, develop and push the boundaries of our brand identity. Emails have fast become our favourite brand expression.